Terms of Service

DealerPulse is dealership workflow software for stock, leads, customers, trade-in estimates, deals, tasks, documents, reporting, delivery and dealership public listings. Veltrix Automation is not a vehicle seller, finance provider, credit bureau, valuer, legal adviser, or party to a dealership's transaction.

The subscribing dealership controls its tenant and is responsible for invited users, role assignments, accurate account details, and protecting credentials. Users may only access records they are authorised to handle.

DealerPulse v1 subscriptions and implementation services are activated through a written order and invoiced manually. No self-service recurring payment facility is represented as active. Pricing, VAT, term, payment date, suspension, renewal and cancellation terms must be recorded in the signed order.

The dealership remains responsible for lawful processing of customer information and for compliance with applicable South African laws, including POPIA, the Consumer Protection Act, National Credit Act, FICA, roadworthy and vehicle-registration requirements. DealerPulse does not replace professional advice or required checks.

DealerPulse produces a deterministic indicative range from a dealer-entered reference value and declared condition factors. It does not use live market-book data unless a separately verified provider is connected. Every estimate is subject to physical inspection, supporting records and dealership management approval and is not a guaranteed offer.

The dealership retains ownership of its records and grants us permission to host and process them only to provide, secure, support and improve the contracted service. The dealership is responsible for the accuracy and rights to vehicle images, descriptions and public listings.

Users may not break the law, access another tenant, probe or disrupt the service, upload malicious content, send unlawful marketing, misrepresent vehicles, or process personal information without authority. We may restrict access to protect customers or the platform.

DealerPulse relies on hosting, authentication, database and storage providers. Optional email, monitoring, payment, messaging and stock-provider capabilities are only active when separately configured and verified. Service levels and support commitments must be stated in the signed order.

Access may be suspended for material breach, security risk or overdue undisputed invoices as permitted by the signed order and law. Before closure, an authorised dealership representative may request an export. Retention and deletion follow the agreed retention schedule and legal obligations; DealerPulse does not promise automatic deletion unless it has been operationally verified.

Any warranties, liability limits, indemnities, dispute process and governing law must be read with the signed order and applicable South African law. Rights that cannot lawfully be excluded are not excluded.